The list of companies offering warranties for installed cabling systems in today's market is almost endless and is still growing. The choice for any user or specifier is made more and more difficult as suppliers make claims and counter claims to support their offerings and to gain market share. Some warranties are little more than product assurances others do offer some degree of protection against future system problems. We believe the true value of any warranty is the support it provides and the control taken over the quality of product, installation and testing prior to the site handover.
Once site testing has been completed the integrator will provide us with a copy of each test together with site drawings and other relevant information. Once this has been audited by our Excel post sales team we will issue certification.
From the date of issue of this documentation your installation and the products it comprises of are covered by a 25 year workmanship and applications warranty. Any application which operates at up to 100Mhz is guaranteed to operate including Gigabit Ethernet and ATM.
At any time during the warranty period you can rely on the support of Mayflex and your chosen integrator to resolve any issues or concerns relating to the installation.
The Excel Cabling Partner Programme - ECPP ensures only the industry's leading integrators can offer warranted Excel cabling systems. After a thorough evaluation process each integrator must commit to its engineers attending a comprehensive training course run by our training partner, the country's leading training provider CableNet.
Regular audits of each integrator's installation and quality procedures are undertaken by the Excel post sales team to ensure initial standards are maintained. To gain and retain ECPP status each integrator must show a continued commitment to ongoing training and quality control.
To demonstrate our equal commitment we are assisting and actively encouraging our partners in their attaining of the BICSI, Registered Communications Distribution Designer - RCDD - qualification.
In America this programme is widely recognised by network managers as the sign of true cabling professionals, each qualified engineer has successfully completed one of the industry's most comprehensive training courses and stringent examinations.
BICSI Europe is now working towards establishing this programme throughout the UK and we firmly believe the RCDD qualification will eventually become a pre-requisite for all major cabling projects.
